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Customer Service Representative

Ready to put your customer service experience to work in a renowned historical setting? Mount Auburn Cemetery, founded in 1831 as America's first garden cemetery, is looking for an experienced customer service representative.  Located in Watertown and Cambridge, Massachusetts, we are a National Historic Landmark, an active cemetery and a major cultural institution in the Boston area.

We are seeking a skilled professional with a solid background in customer service to join our Cemetery Services Team.  You will represent the Cemetery by providing quality service to our customers in person or on the phone.  You will also welcome and assist visitors who come to see our magnificent historical buildings and beloved landscape.

A college degree is preferred with experience in a customer service environment.  This position also requires an individual with a professional demeanor, excellent organizational and office skills, attention to detail and the ability to multi-task.  The candidate will possess a flexible and positive attitude, and the ability to communicate and listen in a compassionate and friendly manner.  Solid knowledge of Microsoft Office suite, accurate typing and problem solving skills are essential.  Previous experience in planning corporate events and social functions is a strong plus.  This position may require occasional weekend work.  A valid driver s license is required.

We offer a competitive salary, free parking and an outstanding benefits package including medical, dental, 401(k) and pension. 

Send a cover letter and resume to: jobs@mountauburn.org  stating the job title in the subject line or mail to:Mount Auburn Cemetery, 580 Mount Auburn Street, Cambridge, MA 02138, Attn: Human Resources Administrator.  No telephone calls please.

Mount Auburn Cemetery is an Equal Opportunity Employer.



Email an inquiry to jobs@mountauburn.org