The Annual Giving Manager is responsible for implementation of the Annual Giving/Membership program, including messaging, creation and updating of mailing lists, acknowledgement of gifts, design, printing, and reporting. Responds to inquiries by phone, mail and email; and assigns stewardship and personal outreach to donors within Advancement team. Oversees management of departmental data and information in donor database software, and is responsible for income and expense reconciliation. Conducts prospect research. Assists with donor events as needed.

DUTIES AND RESPONSIBILITIES:

Annual Giving
Design, plan, and implement the Annual Giving program in a variety of ways that result in year over year growth, including drafting acknowledgment letters, pulling mailing lists, and creating electronic appeals

Design and manage production of Annual Giving collateral and all departmental printing needs in coordination with the Director of Marketing

Set Annual Giving goals and report on projections.

Assign stewardship and personal thank you calls and emails to Advancement staff based on internal Stewardship guidelines.

Plan and execute steps for donor identification, cultivation, solicitation and stewardship for annual donors giving non-designated gifts to the annual fund, while identifying strategies in coordination with the Major Gifts Officer and Vice President of Institutional Advancement to elevate annual donors to major gift donors.

Conduct prospect research

Prepare donor lists for Annual Report

Prepare reports and presentations for Trustee meetings

Database Management

Oversee management of Altru database. Ensure constituent records are up to date and relevant.

Responsible for data entry and the acquisition of new donor information in collaboration with visitor and cemetery services.

Process all gifts and manage deposit, credit card, and online donations

Run lists and reports as needed for Institutional Advancement (IA) Department

Finance

Serve as liaison between IA and the Finance Office

Manage and perform reconciliations between IA and the Finance Office

Generate and send all pledge and recurring gift reminders on a timely basis

Assist as needed in developing and monitoring operating budget

Develop annual budget for Annual Giving

Events

Assist with preparation for donor events

Staff donor events as needed, including some evenings and weekends

General / Administrative

Provide administrative and scheduling support as needed for Vice President of Institutional Advancement

Draft all acknowledgement letters, including personalized special project and major gift letters and ensure timely mailing

Respond to inquiries by phone, mail, and email

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REQUIRED QUALIFICATIONS:

A bachelor’s degree or equivalent is required. A minimum of 3-4 years’ experience in a development office and an understanding of Annual Giving and Major Gift strategies

Previous experience with a development, CRM, or similar database and internet research required; familiarity with the Altru desirable but not required.

Demonstrated ability to work with the public and to coordinate complex tasks.  Ability to follow through on assigned tasks and to work independently.

Demonstrated excellent communication skills, in person, in writing, via telephone or other computer or other electronic media. 

Dependable, punctual, and articulate. 

Demonstrated ability to be flexible and creative, and to multitask and reprioritize as work demands change. 

Must be able to work evenings and/or weekends for donor events as needed.

Must have a valid driver’s license

Good EQ and the ability to successfully engage with donors and staff.

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How to Apply:
Please send a cover letter stating your career goals and objectives with a current resume, as Microsoft Word documents, and include “Annual Giving Manager” in the subject area, to: jobs@mountauburn.org

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All employees of Mount Auburn Cemetery are “at will’ employees and must adhere to Mount Auburn’s “Business Ethics and Conduct.”

Mount Auburn Cemetery is an equal-opportunity employer. It does not discriminate in employment opportunities on the basis of race, color, ancestry, religion, gender, national origin, age, pregnancy, citizenship status, physical or mental ability, military status, sexual orientation or any other characteristic protected by law.