Open Position: Annual Giving Manager
The Annual Giving Manager is responsible for implementation of the Annual Giving/Membership program, including messaging, design, printing, mailing lists, acknowledgement of gifts, and reporting. Responds to inquiries by phone, mail, and email; and assigns stewardship and personal outreach to donors within Advancement staff. Oversees management of departmental data and information in donor database software and is responsible for income and expense reconciliation. Conducts prospect research. Assists with donor events.
DUTIES & RESPONSIBILITIES:
• Design, plan, and implement the Annual Giving program in a variety of ways that results in year over year growth, including drafting acknowledgment letters, pulling mailing lists, and creating electronic appeals
• Design and manage production of Annual Giving collateral and all departmental printing needs in coordination with the Director of Marketing & Communications
• Set Annual Giving goals and reports on projections.
• Assign stewardship and personal thank you calls and emails to Advancement staff based on internal Stewardship guidelines.
• Plan and execute steps for donor identification, cultivation, solicitation, and stewardship for annual donors giving non-designated gifts to the annual fund, while identifying strategies in coordination with the Major Gifts Officer and Vice President of Institutional Advancement to elevate annual donors to major gift donors.
• Conduct prospect research
• Prepare donor lists for Annual Report
• Prepare reports and presentations for Trustee meetings
• Oversee management of Altru database. Ensure constituent records are up to date and relevant.
• Responsible for data entry and the acquisition of new donor information in collaboration with visitor and cemetery services.
• Process all gifts and manage deposit, credit card, and online donation processes
• Run lists and reports as needed for Institutional Advancement (IA) Department
• Serve as liaison between IA and the Finance Office
• Manage and perform reconciliations between IA and the Finance Office
• Generate and send all pledge and recurring gift reminders on a timely basis
• Assist as needed in developing and monitoring operating budget
• Develop annual budget for Annual Giving
• Assist with preparation for donor events
• Staff donor events as needed, including some outside of regular work hours on weekends and in the evening
• Provide administrative support as needed for Vice President of Institutional Advancement
• Draft all acknowledgement letters, including personalized special project and major gift letters and ensure timely mailing
• Respond to inquiries by phone, mail, and email
REQUIREMENTS & PHYSICAL DEMANDS:
• A bachelor’s degree or equivalent is required. A minimum of 3-4 years’ experience in a development office and an understanding of Annual Giving and Major Gift strategies
• Previous experience with a development, CRM, or similar database and internet research required; familiarity with the Altru desirable but not required.
• Demonstrated ability to work with the public and to coordinate complex tasks. Ability to follow through on assigned tasks and to work independently.
• Demonstrated excellent communication skills, in person, in writing, via telephone or other computer or other electronic media.
• Dependable, punctual, and articulate.
• Demonstrated ability to be flexible and creative as work demands change.
• Basic computer and typing skills required. Specifically, Microsoft Office Excel, Word, and Outlook.
• Must be a self-starter with strong initiative and the ability to work independently
• Must be patient, energetic, creative, and flexible as work demands change
• Must have a valid driver’s license
• Must be able to access all areas of the Cemetery, including the Chapels, Greenhouse, Administration Building, and the cemetery grounds including traversing stairs, inclines, declines, and uneven terrain in all weather conditions
• Must be able to lift to 20 pounds
• Must be able to operate standard office equipment such as computers and mouse, telephones, photocopiers, fax machines, scanners. Must be able to access file cabinets and interior vaults.
• Must be able, using equipment as necessary, to reach low and high shelves containing files and supplies at any location. Must be able to operate photocopying equipment, including lifting, loading and carrying stacks of paper.
• Must be able to move within a normal office environment, accessing all records and equipment with ease
• Must be able to operate company vehicles (cars, vans, trucks, and all-terrain work vehicles).
HOURS of WORK:
Normally from 9:00 AM to 5:00 PM on Monday to Friday. Must be flexible and able to work weekends and evenings as public schedule dictate.
How to Apply:
Please send a cover letter stating your career goals and objectives with a current resume, as Microsoft Word documents, and include “Annual Giving Manager” in the subject area, to: firstname.lastname@example.org
Or by mail to: Human Resources
Mount Auburn Cemetery
580 Mount Auburn Street
Cambridge, MA 02138
Applications will be accepted until the position is filled. No telephone calls please.
Mount Auburn Cemetery is an equal opportunity employer.
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