Open Position: Events Operations Technician

November 4, 2022

POSITION SUMMARY:
The Event Operations Technician assists with the daily set up and strike of funeral events, catered receptions, artistic performances, staff meetings, and other public and private events taking place at Mount Auburn Cemetery. The Technician transports event equipment and furnishings to locations throughout Mount Auburn’s campus and assists with the set up, and break down of all items including tables, chairs, and tents. The Technician supports the Event Operations Supervisor with the management and maintenance of Mount Auburn’s inventory of event supplies. The Technician is detail oriented and ensures that each event meets or exceeds the expectations of our guests.

DUTIES AND RESPONSIBILITIES:
• Ensures that the appearance and general condition of indoor and outdoor event spaces meets Mount Auburn’s standard of excellence.
• Prioritizes safety and follows Mount Auburn’s codes, regulations, and safety and accessibility standards.
• Follows event set-up sheets and floor plans to ensure every event meets expectations.
• Assembles and breaks down tables, chairs, podiums, easels, flipcharts, tents and shade structures, and other furnishings in accordance with the day’s setup needs.
• Drives Cemetery vehicles to move event equipment to and from locations throughout Cemetery campus.
• Moves and handles A/V equipment.
• Delivers Mount Auburn-supplied items to caterers including trash receptacles and ice.
• Handles equipment challenges and changes in a timely and professional manner.
• Provides final touch-up cleaning of event space after event load-in and set-up is completed.
• Monitors events and checks in with guest-facing events team to provide operational support as necessary.
• Assists with management and maintenance of all event supplies and furnishings.
• Receives delivery of and assembles new event supplies and furnishings.
• Organizes and maintains cleanliness of supply storage areas.
• Working times will include irregular hours including days, evenings, weekends, and holidays.
• Communicates effectively and timely to department leaders, co-workers, and management by telephone, e-mail, or in person.

REQUIREMENTS & PHYSICAL DEMANDS:
• High school diploma or GED preferred
• Verbal and communication skills; language fluency in both English and Spanish is preferred
• Experience running shifts and schedules is preferred
• Ability to follow safety procedures and guidelines
• Collaborative working skills and ability to communicate successfully with employees at all levels
• Ability to handle multiple tasks quickly and efficiently
• Must be detail oriented
• Ability to maintain composure and professional outlook when under job-related pressure
• A desire to serve others at a time of emotional distress or need
• Ability to work independently
• Must be patient, energetic, creative, and flexible as work demands change
• Must have a valid driver’s license

HOURS of WORK:
Normally from 8:30 AM to 4:30 PM on Tuesday to Saturday. Must be flexible and able to work evenings and Sundays as public events dictate.
How to Apply:
Please send a cover letter stating your career goals and objectives with a current resume, as Microsoft Word documents, and include “Events Operations Technician” in the subject area, to: jobs@mountauburn.org
Or by mail to: Human Resources
Mount Auburn Cemetery
580 Mount Auburn Street
Cambridge, MA 02138

Applications will be accepted until the position is filled. No telephone calls please.

Mount Auburn Cemetery is an equal opportunity employer.

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