Category: Jobs

Open Position: Client Relations Manager

November 10, 2022

The Client Relations Manager is responsible for delivering exceptional service while supporting the needs of families, customers, clients, and the Cemetery Services Department. The Manager oversees the fulfillment of the Cemetery’s legal and contractual obligations by managing Mount Auburn’s perpetual and annual care programs and its memorial setting and memorial inscription services. The Manager is responsible for communications with lot-connected families and efforts to maintain active representation for all applicable family lots. The Manager works closely with the Horticulture & Landscape Department along with the Cemetery Operations Department to create proposals and contracts for planting and monument care. The Manager will have working knowledge of the Cemetery landscape, its plantings, and its monument regulations to conduct site visits with clients. The Manager provides attentive and helpful service to all clients and is the main point of contact for those clients associated with significant lots. The Manager displays compassion, sensitivity, and good business ethics in all interactions with clients and visitors.

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Open Position: Manager of Marketing & Communications

November 10, 2022

The Manager of Marketing & Communications increases public awareness about Mount Auburn Cemetery and its roles as an active Cemetery, a horticultural landscape, and a treasured cultural organization through strategic external communications. The Manager sparks conversation, fosters empathy, and generates excitement with internal and external audiences about a dynamic and evolving organization. The Manager collaborates with the Executive Team, Management Team, and content experts to develop a cohesive marketing and communications program that supports Mount Auburn’s institutional priorities and its financial goals. The Manager also develops external partnerships that enable the articulation of a strategically aligned brand position.  The Manager is responsible for both preserving and elevating the Cemetery’s brand integrity and managing Mount Auburn’s public relations. Develops and implements an external communications strategy that supports Mount Auburn’s mission, vision, values, and organizational priorities.

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Open Position: Major Gifts Officer

November 4, 2022

ROLE AND RESPONSIBILITIES:

Our Major Gift Officer (MGO) reports to the Vice President of Institutional Advancement (IA) and works closely with the President, senior leadership and members of the board. The MGO will raise funds from individuals, families, and family foundations. This position is responsible for identifying, researching, cultivating, soliciting, and stewarding individuals capable of making current and deferred gifts of five-and six-figures in support of the mission of Mount Auburn Cemetery. The MGO will be part of an important and growing department responsible for achieving financial goals on behalf of Mount Auburn Cemetery.
The Major Gift Officer will handle a portfolio of individuals and family foundations, and will be called upon to engage and collaborate, communicating the mission, values, and scope of the organization. The Major Gift Officer will handle a portfolio of individuals and family foundations, and will be called upon to engage and collaborate, communicating the mission, values, and scope of the organization. Some travel, weekend and evening work will be required.

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Open Position: Grants and Communications Manager

November 4, 2022

Role and Responsibilities:
Grants and Communications Manager supports the Department of Institutional Advancement (IA) as the lead content creator for grants, fundraising proposals, donor stewardship, and general donor and constituent communications. Manages all grant activities including writing, research, reporting, and stewardship. Serves as the lead author, graphic designer, and editor for IA communications, both electronic and print.

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