The Special Events and Sponsorships Manager is responsible for the development and execution of high-end events for Mount Auburn’s major donors, prospects, and key stakeholders. These events include up to 15 annual donor events, other VIP events and meetings, and private events related to large-scale sponsored public events. The Special Events and Sponsorships Manager serves as a key member of the Institutional Advancement (IA) team. In this role they will solicit corporate sponsors of large-scale public programs and events such as Winter Solstice.(more…)
The Family Services Event Technician Coordinator assists families with the planning and coordination of private memorial services, cremation events, and graveside burial services. The Technician provides audio and visual services at all private events hosted throughout the Cemetery’s campus, including livestreaming. The Technician manages client requests for A/V services, participates in site visits as needed, and prepares media content for sharing during events. The Technician will help guide families and vendors through the event planning and coordination process.
The Technician is also responsible for administrative tasks, including invoicing and receipt of all required paperwork, and provides staffing at burials, memorial services, and other funerary-related private events. The Technician manages the Cemetery’s virtual memorial platform, Remember My Journey. The Technician works collaboratively with the Cemetery Operations, Cremation, and Events staff to ensure that all private family events meet Mount Auburn’s standards for exceptional customer service. The Technician’s time is spent equally indoors and outdoors in all weather conditions.(more…)
The Client Relations Manager is responsible for delivering exceptional service while supporting the needs of families, customers, clients, and the Cemetery Services Department. The Manager oversees the fulfillment of the Cemetery’s legal and contractual obligations by managing Mount Auburn’s perpetual and annual care programs and its memorial setting and memorial inscription services. The Manager is responsible for communications with lot-connected families and efforts to maintain active representation for all applicable family lots. The Manager works closely with the Horticulture & Landscape Department along with the Cemetery Operations Department to create proposals and contracts for planting and monument care. The Manager will have working knowledge of the Cemetery landscape, its plantings, and its monument regulations to conduct site visits with clients. The Manager provides attentive and helpful service to all clients and is the main point of contact for those clients associated with significant lots. The Manager displays compassion, sensitivity, and good business ethics in all interactions with clients and visitors.(more…)
The Manager of Marketing & Communications increases public awareness about Mount Auburn Cemetery and its roles as an active Cemetery, a horticultural landscape, and a treasured cultural organization through strategic external communications. The Manager sparks conversation, fosters empathy, and generates excitement with internal and external audiences about a dynamic and evolving organization. The Manager collaborates with the Executive Team, Management Team, and content experts to develop a cohesive marketing and communications program that supports Mount Auburn’s institutional priorities and its financial goals. The Manager also develops external partnerships that enable the articulation of a strategically aligned brand position. The Manager is responsible for both preserving and elevating the Cemetery’s brand integrity and managing Mount Auburn’s public relations. Develops and implements an external communications strategy that supports Mount Auburn’s mission, vision, values, and organizational priorities.(more…)